Shipping policy

Shipping Policy

Thank you for shopping with Babui. We proudly serve customers throughout the United States. Please review our shipping policy before placing your order.

Processing Time

  • Orders are typically processed within 1–3 business days after payment is received.
  • Orders are processed Monday through Friday, excluding U.S. holidays.
  • Once your order has been processed, it will be shipped to the address provided at checkout.

Shipping Time

United States Delivery Estimates

  • Standard Shipping: 5–12 Business Days
  • Expedited Shipping (if available): 3–7 Business Days

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

We may occasionally offer free shipping promotions on qualifying orders.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to appear in the carrier's system.

Split Shipments

To provide faster delivery, some items may be shipped from different fulfillment centers. As a result, you may receive multiple packages for a single order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

  • Contact us immediately at support@babui.shop.
  • Address changes cannot be guaranteed once an order has been processed or shipped.
  • Additional shipping charges may apply for reshipment.

Delayed or Lost Packages

If your package appears delayed or lost:

  1. Verify the shipping address provided at checkout.
  2. Check the tracking information.
  3. Contact our support team at support@babui.shop.

We will work with the carrier to investigate and help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and provide:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging

We will review the claim and provide an appropriate solution.

Order Changes and Cancellations

Orders may be canceled or modified within 12 hours of placement.

After processing begins, we may be unable to make changes or cancel the order.

Contact Us

If you have any questions about shipping, please contact us:

Babui
Email: support@babui.shop
Website: babui.shop

We appreciate your business and thank you for choosing Babui.